Shipping policy

 

Orders fulfilled by Pattern. Pattern offers the following shipping services for direct-to-consumer parcel orders:

Standard Shipping: 2-5 Business Days

Please note: We currently ship within the contiguous United States only.
We do not ship to Alaska, Hawaii, or U.S. territories.

Available shipping methods
We partner with the following domestic, US parcel carriers, and select the carrier & service that can ensure the order is delivered to the customer on-time and at the lowest cost:

Shipping

Orders received by Noon ET will be shipped same-day, while orders received after Noon ET will be shipped the following business day. 

All shipping addresses must be submitted in English, no special or accented characters are accepted.

If a gate code is required to deliver to your shipping address please provide it to your selected carrier, using the contact information below.

You may have to pay postage fees for orders delivered to a PO Box by all shipping options except for "PO BOX or APO Address".

USPS by UPS

For shipping related inquiries regarding USPS orders, please contact USPS Customer Service, or refer to USPS's FAQ.

Services PO Boxes and military addresses.

When shipping to a military address, use the service member’s full name and rank and DO NOT include city or country name. Must also include the unit/CMR/PSC number, the APO/FPO/DPO box number, the APO/FPO/DPO designation, the AA/AE/AP region and Zip Code. Ships up to 9 pounds.

UPS Next Day

For shipping related inquiries regarding UPS orders, please contact UPS Customer Service.

For orders over $400, signature may be required upon delivery.

Estimated delivery window is calculated in business days (Weekends are not included) from the time your order is picked up by your selected carrier.

FedEx

For shipping related inquiries regarding FedEx orders, please contact FedEx Customer Service.

Estimated delivery window is calculated in business days (Weekends are not included) from the time your order is picked up by your selected carrier.

DHL eCommerce

For shipping related inquiries regarding DHL eCommerce orders, please contact DHL eCommerce Customer Service.

Estimated delivery window is calculated in business days (Weekends are not included) from the time your order is picked up by your selected carrier.

The New York Assembly Bill A5610D /Senate Bill S5823C

The New York Assembly Bill A5610D /Senate Bill S5823C requires age verification for diet pills and dietary supplements for weight loss or muscle building. The following products may be covered by the legislation and will require proof of legal age on delivery if you are located in New York State:

• Purely Inspired Collagen + Creatine 18 servings Watermelon Strawberry US
• Purely Inspired 100% Pure 7-Day Cleanse 42ct US